GreenWater Supply is committed to providing our customers with a fast and pleasant shopping experience.
All orders are fulfilled and packaged in the USA. Glassware is closely inspected and carefully wrapped to assure that you receive the best quality, right from the start.
When will I receive my order?
- All orders are shipped in less than 1 business day from our distribution center in North Carolina. No items are drop-shipped to aid in a speedy delivery and assure quality.
How much is shipping on my order?
- FREE SHIPPING is provided on all overs over $14.20.
- Any order below $14.20 are subject to the $4.20 shipping charge. (We have great products, please browse around and see if you can find anything else you like!)
- CANADA - Calculate our reasonable rate at checkout!
- Rest of World - Calculate DHL rate or contact us for alternatives
Will I get a tracking number?
- Any order over $7.95 is shipped with a USPS First Class Parcel tracking number. These items may take up to 24hrs to update their status. Tracking numbers will be sent to email address that was used to place the order. Tracking numbers are also available on your GreenWaterSupply.com account
What if I receive something broken in transit?
- Your order is 100% GUARANTEED against breakage in transit! If any item should arrive broken, please use the form HERE to submit your claim. A customer service representative will follow-up in under 24hrs.
How long does shipping take?
- Most US orders arrive in under 6 BUSINESS DAYS. Order delivery date is not guaranteed due to the variables in shipping. See the map below to understand how long your purchase will take to arrive